OVERVIEW This role sits within the Institute for Teaching and Learning Innovation at The University of Queensland and focuses on supporting professional learning, teaching recognition, and accredited programs across the university. As a Professional Learning and Teaching Recognition Admin Officer, you contribute to institution-wide teaching excellence by providing high-quality administrative and customer-focused support. The position is full-time and permanent, based at UQ’s St Lucia campus in Brisbane, Australia. KEY RESPONSIBILITIES – Supporting University-wide professional learning, teaching recognition and teaching excellence initiatives that positively impact staff – Administering flagship programs including HEA@UQ, the Graduate Certificate of University Teaching Practice, teaching awards and innovation grants – Providing high-quality advice and administrative support to academic and professional stakeholders within a collaborative ITaLI team – Delivering a varied, people-focused role combining event coordination, academic administration, data accuracy and continuous improvement REQUIREMENTS – A relevant qualification or equivalent experience in administration within a dynamic or fast-paced environment – Strong ability to manage competing priorities, meet deadlines and maintain a high level of accuracy – Confident written, verbal and interpersonal communication skills, with the ability to work effectively with diverse stakeholders – A proactive approach, demonstrating initiative, sound judgement and the ability to work independently and collaboratively – A strong customer service mindset, with empathy and professionalism when supporting students and staff – Unrestricted work rights in Australia for the duration of the appointment WHY THIS ROLE MATTERS Professional learning and teaching recognition roles play a critical part in sustaining and improving teaching quality in higher education. By supporting academic staff development, recognition frameworks, and teaching excellence initiatives, this role contributes to institutional culture, staff engagement, and the student learning experience. For international education professionals, it demonstrates how administrative expertise can directly influence academic quality and educational outcomes. BONUS: APPLICATION ADVICE – In your cover letter, clearly map your experience to the specific skills listed in the About You section, using concise examples. – Highlight any experience working with academic staff, professional learning programs, teaching awards, or education-related events. – Emphasise your ability to manage multiple priorities and maintain accuracy, as this is central to the role. – Demonstrate your customer service mindset by describing how you support diverse stakeholders with professionalism and empathy. – If you have worked in international, cross-cultural, or university-wide environments, explain how this experience strengthens your application. – Ensure you address Australian work rights clearly, as employer-sponsored visas are not available for this position.