OVERVIEW The Enrolments Officer role at Hillcrest Christian College is a key professional services position supporting a growing independent school community on the Gold Coast, Queensland. Working in a term-time plus two weeks arrangement, this role is central to guiding prospective families through the enrolment process during a period of significant institutional growth. The position suits a highly organised, service-oriented professional who values relational engagement and clear communication. KEY RESPONSIBILITIES – Serve as the welcoming first point of contact for prospective families across phone, email, and in-person interactions – Support families throughout the enrolment journey, from initial enquiry through to successful enrolment – Provide clear, accurate, and helpful information about the College and enrolment processes – Deliver a warm, professional, and values-aligned experience to prospective families – Promote the College’s vision, values, and Christ-centred community – Contribute to a seamless and positive enrolment process during a period of strategic growth REQUIREMENTS – Commitment to the College’s vision, mission, and values – Dedication to working in a Christian environment with colleagues committed to sharing the love of Jesus – Relevant qualification as outlined in the College’s Employment Pack – Exceptional attention to detail and demonstrated initiative – Strong interpersonal skills and the ability to work effectively as part of a team – Legal permission to work in Australia – Current Blue Card WHY THIS ROLE MATTERS Enrolments officers play a critical role in shaping first impressions and building trust with prospective families. In a growing school environment, this role supports sustainable development by ensuring families feel informed, welcomed, and supported as they join the community. Effective enrolment management also contributes to institutional stability and the alignment of new families with the school’s values and culture. BONUS: APPLICATION ADVICE – Clearly address each of the essential selection criteria in your cover letter, using specific examples where possible – Demonstrate alignment with the College’s Christian vision and values in both tone and content – Highlight experience in customer service, administration, or enrolment-related roles that show attention to detail and professionalism – Emphasise communication skills across multiple channels, including phone, email, and face-to-face interactions – Ensure your resume is current, well-structured, and tailored to the role – Submit your complete application through the College website before the stated closing date, following all instructions carefully