Be challenged and imagine with us As the Student Services Assistant, you’ll play a vital role in creating a welcoming, supportive, and well-organised environment for students, staff, and visitors at our Taree Campus. As the first point of contact for the Department of Rural Health, you’ll be the friendly face of our front-of-house operations while providing practical support across student services, accommodation, events, and day-to-day campus activities. This is a hands-on role that combines customer service, administration, and facilities coordination, with a strong focus on supporting students undertaking rural placements. You’ll be responsible for: Being the welcoming first point of contact for students, staff, and visitors. Supporting student placements and accommodation, including enquiries, records management, maintenance coordination, and contractor liaison. Helping deliver a positive student experience by ensuring facilities and learning spaces are safe, welcoming, and ready for use. Providing administrative support, including bookings, travel, purchasing, meetings, and events. This full-time, contingent position at a HEW 4 Higher Education Level located at Taree Campus (possible travel to other rural campus locations) How will you inspire us? To be successful in this role, you will bring: Outstanding interpersonal and communication skills, with a friendly, professional, and customer-focused approach. Demonstrated experience in administration, reception, customer service, or a similar front-facing role. The ability to work independently, show initiative, and adapt to changing priorities in a busy environment. Strong organisational skills and attention to detail, particularly when managing bookings, accommodation records, emails, and events. Experience coordinating accommodation, facilities, property, or tenancy-related activities would be highly regarded. A background in property management, real estate, community housing, student accommodation, or a related field would be advantageous. A genuine commitment to supporting students and contributing to a positive experience for those undertaking rural placements. About our University The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability. What we offer The remuneration for this position is Higher Education Worker Level 4 +17% superannuation and is commensurate with skills and experience. In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively. These include: 17% super and salary packaging. Additional University Holiday days, generous personal, life, and parental leave, annual leave loading, and additional purchased leave scheme. Discounts on private health insurance, gym memberships, software, travel and more. A range of support and wellbeing programs. For more information on benefits and conditions, please follow this link . Your next steps Important information before you apply: If viewing this on a job board other than the University’s please click ‘Apply’ (or equivalent) to reach the University’s website, where a copy of the Position