OVERVIEW The Coordinator, Admissions role at Bond University is a senior operational position within the Office of Future Students, responsible for ensuring a high-quality admissions experience for both domestic and international applicants. Based at the Robina campus on the Gold Coast, this full-time continuing role combines people leadership, process coordination, and stakeholder engagement. It suits an experienced higher education professional who thrives in a fast-paced, service-oriented environment. KEY RESPONSIBILITIES – Oversee the efficient, accurate, and timely processing of domestic and international student applications from application through to enrolment – Coordinate and support a team of Admissions Officers, including managing daily workflows and monitoring performance – Provide guidance and support to staff to ensure outcomes align with university policies and procedures – Act as a central point of coordination between faculties, the Office of Future Students, and Student Business Services – Ensure a high-quality applicant experience throughout the admissions lifecycle – Contribute to continuous improvement initiatives within the Admissions function – Support data reporting and planning processes related to admissions operations – Drive operational excellence within the Admissions team REQUIREMENTS – Relevant tertiary qualifications and/or proven experience in a university or similar administrative environment – Strong knowledge of university admissions processes – Understanding of domestic and international compliance and regulatory requirements – Demonstrated commitment to delivering high-quality client service – Ability to build and maintain effective relationships with diverse stakeholders – Excellent verbal, written, and interpersonal communication skills – Collaborative and professional approach to work – Proven ability to interpret policies, navigate complex issues, and make sound, informed decisions – Experience leading, training, and supporting staff – Track record of identifying and implementing process improvements to enhance efficiency and accuracy WHY THIS ROLE MATTERS Admissions functions are critical to shaping the composition and quality of a university’s student community. In this role, you directly influence applicant experience, compliance outcomes, and the effectiveness of admissions operations. Strong coordination and leadership in admissions supports institutional reputation, student satisfaction, and sustainable enrolment practices. BONUS: APPLICATION ADVICE – Carefully review the Position Description and Selection Criteria and address each requirement clearly in your cover letter – Highlight specific experience with domestic and international admissions processes, including compliance or regulatory responsibilities – Provide concrete examples of staff leadership, workflow coordination, or process improvement initiatives you have led – Emphasise your ability to work collaboratively across multiple university departments and stakeholder groups – Ensure your resume clearly outlines relevant higher education or administrative experience and decision-making responsibilities – Submit your application well before the closing date to allow time for document review and any technical issues