OVERVIEW The Student Liaison Officer role at endota Wellness College is a full-time opportunity based in Docklands, Melbourne, with an immediate start available. This position sits at the intersection of student recruitment, enrolment management, and candidate experience within a well-established Registered Training Organisation focused on beauty therapy education. As part of the wider endota group, the role supports growth and engagement within a values-driven wellness education environment. KEY RESPONSIBILITIES – Managing enrolment enquiries as the first point of contact – Converting leads into student enrolments – Conducting student interviews – Managing the full enrolment process, including VET Student Loans requirements – Maintaining accurate records and databases – Building strong relationships with internal and external stakeholders – Supporting recruitment initiatives and contributing to business growth REQUIREMENTS – Experience in enrolments, sales, recruitment, or customer engagement – Proven ability to meet KPIs or targets while delivering excellent service – High-level written and verbal communication skills – Strong technical capability across platforms such as Microsoft 365 and CRM systems – Initiative and an understanding of marketing or brand development – Beauty industry knowledge (desirable) – Understanding of RTO compliance and VET Student Loans (desirable) WHY THIS ROLE MATTERS Student Liaison Officers play a critical role in shaping first impressions and guiding prospective students through complex enrolment decisions. In vocational and higher education settings, effective enrolment management directly impacts student satisfaction, compliance outcomes, and institutional sustainability. This role supports both individual learner journeys and the broader growth objectives of an education provider. BONUS: APPLICATION ADVICE – Demonstrate your experience with student-facing, recruitment, or enrolment-related roles by using clear, outcome-focused examples. – Highlight any familiarity with regulated education environments, compliance processes, or student loan frameworks if applicable. – Show evidence of meeting targets or KPIs while maintaining high service standards. – Emphasize your communication skills, particularly your ability to engage prospective students and manage enquiries professionally. – If you have worked with CRM systems or digital enrolment platforms, clearly outline your level of responsibility and impact. – Align your application with the organization’s values by explaining your interest in wellness, education, or purpose-driven work.