OVERVIEW Endeavour College of Natural Health is seeking a part-time Clinic and Campus Administrator based onsite in Melbourne, Victoria. This front-facing role supports both campus and wellness clinic operations and acts as a key contact point for students, staff, and clinic clients. The position works closely with the Clinic & Campus Manager to help maintain an organised, welcoming, and efficient learning and clinical environment. KEY RESPONSIBILITIES – Serve as the primary point of contact for student enquiries through phone, email, ticketing systems, and in-person interactions. – Maintain accurate records and ensure timely follow-up on student enquiries. – Provide front-of-house support across clinic and campus reception areas. – Manage enquiries, bookings, payments, visitor coordination, and general administrative tasks. – Oversee daily operations of the Wellness Clinic. – Support rostering, dispensary stock management, banking processes, and client communications. – Guide students in clinic workflows, systems navigation, and professional customer service practices. – Assist with campus operations and events including open days, graduations, classroom setup, and maintenance of shared spaces. REQUIREMENTS – Bachelor or Diploma level competency in a relevant discipline is considered an advantage. – Strong interpersonal and communication skills with a student- and client-centred approach. – Ability to manage conflict effectively. – Proven ability to manage multiple priorities across student support, clinic operations, and campus administration. – Ability to work effectively in a fast-paced environment. – Solutions-focused mindset with strong problem-solving skills. – Adaptability to changing campus needs. – High level of accuracy and attention to detail in administration, record-keeping, financial processes, and systems. – Experience in healthcare, education, or clinic environments is desirable. – Familiarity with booking or clinic systems is desirable. WHY THIS ROLE MATTERS Clinic and campus administration roles are essential to the student experience in higher education environments. By supporting daily operations, responding to enquiries, and helping students navigate clinical and campus systems, this position contributes to a professional and supportive learning environment. In institutions with practical training clinics, administrative staff also play an important role in ensuring smooth client services and operational consistency. BONUS: APPLICATION ADVICE – Highlight any experience supporting students, clients, or patients in education, healthcare, or customer-facing environments. – Include examples of managing multiple responsibilities, especially where organisation and prioritisation were important. – Demonstrate experience with administrative systems, booking platforms, payment processing, or record management. – Show evidence of strong communication skills, including handling enquiries professionally across phone, email, and in-person interactions. – Mention experience contributing to events, shared spaces, or operational coordination within campuses or clinics. – Tailor your application to reflect a student-centred and service-oriented approach aligned with collaborative educational environments.