OVERVIEW Utica University is seeking an Enrollment Operations Assistant to support the enrollment process for online undergraduate, graduate, ground undergraduate, ground graduate and international students. The role focuses on maintaining accurate application records, supporting admissions operations, and assisting applicants throughout the enrollment process. This position also supports reporting activities and communication efforts related to admissions processing. KEY RESPONSIBILITIES – Support the enrollment process for online undergraduate, graduate, ground undergraduate, ground graduate and international students – Maintain application data integrity within institutional systems – Manage prospects and applicants through the enrollment funnel – Use Banner and CRM systems to support admissions and enrollment activities – Review admissions files and application materials – Assist with foreign language and English placement review – Communicate with applicants regarding incomplete application materials – Support admissions processing and reporting functions REQUIREMENTS – Experience working with Banner systems – Experience working with CRM systems – Ability to maintain accurate application and enrollment data – Ability to communicate effectively with applicants regarding admissions materials – Ability to support admissions processing and reporting activities WHY THIS ROLE MATTERS Enrollment operations professionals help create an organized and responsive admissions experience for applicants. Accurate application processing and clear communication are important for supporting undergraduate, graduate, and international students as they move through the enrollment process. This work also supports institutional admissions goals and operational efficiency. BONUS: APPLICATION ADVICE – Review the job description carefully and align your application with admissions and enrollment support experience – Highlight any experience using Banner, CRM platforms, or student information systems – Demonstrate attention to detail by ensuring your application materials are complete and accurate – Include examples of communication experience with applicants or students in educational settings – Emphasize experience supporting data integrity, reporting, or admissions operations – Prepare to discuss how you manage multiple enrollment and application tasks efficiently