International Records Specialist – Warrensburg, Missouri, United States job with University of Central Missouri | 37700311

**Position Information**

**Position Title:**
International Records Specialist

**Working Title:**
International Records Specialist

**Department:**
203110-International Student Services

**Pay Rate:**
$16.80 per hour

**FTE:**
1.0

**FLSA:**
Nonexempt

**Position Number:**
997464

**Classification:**
CJS09

**Special Instructions to Applicants:**

This is a full-time, benefits-eligible position offering a competitive salary and comprehensive benefits package, including health, dental, vision, life insurance, AD&D, long-term disability, three weeks of paid vacation per year, three weeks of accrued sick leave per year, 13 paid holidays, retirement plans, and generous educational assistance for the employee, spouse, and dependent children enrolled in classes at UCM.

A completed UCM online application for employment is required. Incomplete applications will not be considered. A review will begin immediately and continue until the position is filled.

**Note:** A background check is required for the selected candidate of this position, and any job offer is contingent upon the results of this check. The University of Central Missouri is an Equal Opportunity Employer and specifically invites applications from women, minorities, veterans, and individuals with disabilities.

**Working Hours:**
Monday – Friday, 8:00 am – 5:00 pm, with occasional nights and weekends

**Bargaining Unit:**
No

**Work Location:**
Warrensburg Campus

**Posting Date:**
08/15/2024

**Closing Date:**
Open Until Filled

**Position Purpose:**
Provide direct support to the admissions staff for all international student admissions processes. Assist with various semesterly responsibilities, such as international orientation. Act as the customer service representative for the office and serve as the point of contact for customers regarding admissions, enrollment, and immigration matters. Direct inquiries and requests to appropriate personnel, and resolve customer complaints per university policies and procedures. Primarily responsible for processing transcripts, application fees/refunds, and student information requests.

**Education & Formal Training:**
Associate’s degree in Office Administration, Business, or related field required. Education and experience can be substituted based on the following equivalency: AA = 2 years’ experience; BA/BS = 4 years’ experience.

**Computer Skills:**
Proficiency in Word Processing, Spreadsheet, Presentation, and other systems such as Banner, Slate CRM, and WebXtender.

**Experience:**
1. Two years of related office and customer service experience required.
2. Experience in a university or college environment preferred.
3. Admissions experience preferred.

**Licenses, Certificates, Registrations, & State/Federal Requirements of Position:**
Criminal History check required.

**Special Skills, Abilities, and Knowledge:**
– Attention to detail
– Budget-related skills
– Communication skills, including oral, written, and nonverbal
– Knowledge of a university environment preferred
– Human relations and interpersonal skills
– Leadership skills in organization, meeting facilitation, and project leadership
– Ability to manage multiple concurrent projects and meet deadlines
– Maintain confidentiality

**Ability to:**
– Learn, explain, and maintain current knowledge of university/college/departmental policies and procedures
– Work with a diverse population of students, staff, and faculty

**Physical & Environmental Factors:**
– Lifting weight: 25 lbs
– Professional appearance required
– Work in stressful conditions with irregular work hours
– Some nights and weekend work required
– Additional duties as assigned

**Ability to Keyboard:**
No keyboarding test required.

**Supplemental Questions:**
* Will you now or in the future require employer sponsorship to acquire or maintain U.S. work authorization? (Open-ended question)
* International students on an F1 or J1 Visa are not eligible for this position due to Visa regulations. Are you a UCM student on an F1 or J1 Visa?
– Yes
– No
* Do you understand that the university requires a background check for this position and that any job offer made to the selected candidate is contingent upon the results of this check?
– Yes
– No

**Required Documents:**
– Cover Letter
– Resume

**Optional Documents:**
– [Any additional documents]