Website NABA London (Nuova Accademia di Belle Arti)
NABA London is the first international campus of Nuova Accademia di Belle Arti, opening in East London in October 2026. Combining Italian design heritage with London’s creative industries, NABA London will offer an international, studio-based learning environment for students across art, design, fashion, and creative disciplines. Located at Here East in the Queen Elizabeth Olympic Park, the new campus represents an exciting opportunity to join a growing institution at launch stage and contribute to shaping the student experience from day one. Programmes delivered at NABA London are validated by Regent’s University London. NABA London is currently seeking for motivated individuals for the role of Academic Registration and Student Support Specialist. The successful candidate will be based in London and will report directly to the Communication and Student Servcices Manager. The Academic Registration and Student Support Specialist is responsible for coordinating academic administration and student support services, ensuring the effective management of student records, registration processes, academic timetables, and institutional procedures. The role serves as a key point of contact for students, faculty, and external academic partners, contributing to an outstanding student experience from enrollment through graduation. The position also oversees reception and front-office operations, providing a welcoming and professional environment for students, staff, and visitors while supporting the smooth day-to-day functioning of the London campus. The selected candidate will carry out the following activities: STUDENT SUPPORT: Serve as the primary point of contact for students, providing guidance and support on academic regulations, policies, student services, accommodation, healthcare registration (NHS), National Insurance Number applications, health insurance, and practical aspects of daily life in the UK. Manage and monitor the student enquiries mailbox, ensuring timely, accurate, and student-focused responses. Coordinate and administer student status changes, including course transfers, interruptions of studies, withdrawals, progression to subsequent levels of study, and transfers in collaboration with the Admissions team. Provide administrative support and guidance to students and parents throughout the student lifecycle, ensuring the smooth completion of academic and administrative processes. Support international students with visa-related administrative requirements after their arrival in the UK, acting as a point of reference and coordinating with relevant institutional stakeholders where required. Monitor the timely creation and completion of class registers to ensure accurate attendance tracking, compliance with institutional requirements, and the availability of reliable data for faculty management and student monitoring purposes. Work closely with the Head of Education and Course Leaders to monitor student attendance, engagement, progression, and overall academic experience, identifying potential risks and implementing appropriate support or intervention measures to enhance student success and retention. Process student documents and certification requests, ensuring accuracy, compliance, and timely delivery. Maintain and update the Student Portal, ensuring that academic, administrative, and student-facing information is accurate, current, and easily accessible. Contribute to the continuous improvement of student support processes, policies, and services to enhance the overall student experience. Support the coordination and communication of academic timetables, key dates, academic procedures, and operational information to students and faculty, ensuring an effective and well-organised academic environment. ASSESSMENT and STUDENT PROGRESSION: Support
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