OVERVIEW The Student Services Coordinator supports student well-being and success within the College of Business Administration at the University of Detroit Mercy. This position focuses on academic advising, student support, and coordination of processes related to enrollment and student services. The role includes working with graduate, undergraduate, international students, and dual enrollment students while collaborating with admissions and campus offices. KEY RESPONSIBILITIES – Provide academic advising for graduate, undergraduate, international students, and dual enrollment students – Support student well-being and student success within the College of Business Administration – Resolve student issues related to academic and student services matters – Process advising-related documents – Interpret academic policies for students and campus stakeholders – Coordinate with admissions and other campus offices – Manage graduate assistant processes – Manage dual enrollment processes – Attend recruitment and education conferences – Support student organizations REQUIREMENTS – Experience or ability to provide academic advising – Ability to support graduate, undergraduate, international students, and dual enrollment students – Knowledge of interpreting academic policies – Ability to coordinate with admissions and campus offices – Ability to manage advising-related documents and student processes – Ability to support student organizations and attend recruitment activities WHY THIS ROLE MATTERS Student services professionals play an important role in helping students navigate academic processes and achieve their educational goals. Effective advising and coordination can improve the student experience by connecting students with the resources, policies, and support systems needed for academic progress and enrollment success. BONUS: APPLICATION ADVICE – Highlight experience working with students in academic or advising environments – Emphasize communication and organization skills related to student services and enrollment coordination – Include examples of supporting international students, graduate students, or dual enrollment programs when applicable – Demonstrate familiarity with academic policies and cross-campus collaboration – Prepare examples of resolving student concerns or managing advising documentation – Showcase involvement in student engagement, recruitment, or student organization support