Senior Credibility Officer (UKVI) at University of Plymouth

We are excited to offer an opportunity to join our newly created Credibility team. This team is responsible for assessing the suitability of international applicants for a Confirmation of Acceptance for Studies (CAS). In this role, you will collaborate closely with the Student Recruitment and Admissions, UKVI Compliance, and Plymouth Global teams to support the university’s international student recruitment goals and maintain our status as a Student Visa Sponsor with the UK Home Office.

We are currently looking to recruit four positions for our Credibility team. The Senior Credibility Officer (UKVI) will provide line management for three Credibility Officer positions and will have day-to-day responsibility for the team.

In this role, you will need to be analytical and effective in prioritizing and organizing workloads. Your strong attention to detail and excellent communication skills will ensure an exceptional customer service experience for applicants, agents, and key partners.

Advanced knowledge of Microsoft 365 packages is essential, as well as the ability to remain calm under pressure. While desirable, previous experience working with international students in an administrative, support, or admissions role is not necessary.

This position will be based on our main campus. If you have any questions or would like to have an informal discussion, please contact Anna Want, UKVI Compliance Manager at anna.want@plymouth.ac.uk.

The University is dedicated to promoting an inclusive culture and respecting diversity. We encourage applications from all sections of the community.

To demonstrate how you meet the essential criteria outlined in the job description’s knowledge, qualifications, training, and experience elements, please include a supporting statement.

The application deadline is midnight on Wednesday, October 11th, 2023. Shortlisted candidates will be notified and interviews are likely to take place during the week commencing Monday, October 30th, 2023.

This is a full-time, permanent position requiring 37 hours of work per week. We are open to considering flexible working options, including job sharing.

We offer a competitive salary package, generous pension and holiday scheme, and a range of other benefits, including ongoing development opportunities.

If you are successful in obtaining this position as an external candidate, you will be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. In this role, you will work alongside colleagues from the university, following the university’s HR policies and procedures unless otherwise stated.

At the University of Plymouth, we value diversity and foster an inclusive community where everyone can contribute and be themselves. To learn more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter, and the support mechanisms and benefits we offer, including flexible working, staff networks, and enhanced maternity, paternity, and adoption leave, please visit our Equality, Diversity, and Inclusion webpages.

We particularly encourage applicants from under-represented groups, such as BAME/BIPOC and LGBT+