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EF International Language Campuses

EF is currently seeking a School Director to lead our Brisbane Campus in Queensland. This is an exciting opportunity to oversee all operations at the school, including staff and students. The successful candidate will be responsible for managing relationships with the central production office, global sales offices, and local vendors/suppliers. It is important to efficiently and effectively manage the school and staff, ensuring compliance with Australian and Queensland regulations, EF policies, and providing the highest level of customer satisfaction in language services. To be considered for this role, applicants must submit a role-specific cover letter and resume.

Responsibilities of the School Director include general management tasks such as recruiting, hiring, training, supervising, disciplining, and counseling staff. Additionally, they will handle the day-to-day management of various departments, including academic, housing, activities, admin, and customer service. The School Director is also responsible for maintaining weekly reports on key performance indicators and ensuring customer satisfaction remains above global standards. It is important to provide a full induction and introduction to EF for all staff, ensuring they are familiar with and adhere to the EF Gold Standards and customer service levels. Furthermore, the Brisbane School Director will oversee the Gold Coast Summer school for study tour groups.

The School Director must also ensure a clean and safe environment for staff and students, including managing building leases and contracts with suppliers. They will be responsible for repairs, maintenance, improvements, and invoice control from third-party suppliers. Additionally, the School Director will maintain a mix of affordable, clean, and safe student residence options, along with a database of host families within a 60-minute radius of the school. They will monitor quarterly cost control and supplement pricing for residence accommodation and provide volume projections for potential bed commitments.

Student welfare is paramount, and the School Director will ensure all students receive proper accommodation, whether it be homestay, residence, or their own accommodation. They will monitor student evaluations and respond to any concerning trends. The School Director will also meet and welcome new students upon their arrival and implement strict monitoring and procedures for underage students. In consultation with the production manager and sales offices, discipline will be administered to students who have violated school/residence rules or local laws. Overall, the School Director is responsible for overseeing all areas of the student experience, including administration, accommodation, welfare, activities, and academic departments.

On the sales and finance front, the School Director will promote the school and provide product training to overseas sales offices. They will work towards increasing walk-in sales and enhancing the internship program to improve the product offering. The School Director will also prepare and present the annual budget for the school, reviewing it quarterly based on actuals. Effective communication with the finance department and management is crucial.

In terms of academics, the School Director will manage teacher costs and maximize fixed cost utilization. They will work closely with Academic Management to ensure the success of the program.

The School Director is also expected to keep up-to-date with current English studies for overseas students legislations and attend relevant seminars and local conferences. They will meet local governing student bodies such as NEAS and ASQA accreditation criteria. Collaboration with peers from other colleges and English Australia is encouraged.

EF Education First is a global organization that believes in promoting understanding between individuals. Since 1965, we have provided millions of people with the opportunity to explore new places, cultures, and learn more about the world and themselves. Our education programs, focused on language, travel, cultural exchange, and academics, make dreams come true by creating international opportunities. As part of the EF community, you will join a multicultural and diverse team working across over 600 schools and offices in 50 countries, all with the shared mission of opening the world through education. We value and embrace diversity and are committed to creating an inclusive environment for all. EF is an equal opportunity employer and welcomes individuals from all backgrounds and identities. Our organization was founded in Sweden in 1965, and we have schools and offices worldwide, including in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, and Zurich. To learn more about EF, please visit our website at https://www.ef.com

To apply for this job please visit www.seek.com.au.